Shipping policy

At Yard Sanctuary we aim to get your orders to you as quickly and safely as possible.

Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Time:
We ship within USA only, Standard shipping typically takes 3-4 business days, depending on your location and the carrier.

Carriers We Use:
We ship using reliable services such as USPS, UPS, and FedEx to ensure timely and safe delivery.

Shipping Cost:

All Shipping have a flat rate of $13.

Shipping Destinations: 

We currently ship within USA alone for now.

Returns & Damages:

For damaged or incorrect items, please review our Return and Refund Policy contact us within 30 days of delivery.

Tracking:
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your shipment at any time.

If you experience any delay or issue with your order, please contact us immediately at jill@yardsanctuary.com. — we’ll resolve it as quickly as possible.


If you have any questions or concerns regarding your shipment, please contact us:

    • Yard Sanctuary
    • 1872 Pleasantville Rd, Ste 1 #1201, Briarcliff Manor, NY 10510, United States

Our customer service team is available Monday to Friday, 9 AM to 5 PM EST.